Right of withdrawal

Right of cancellation

You have the right to withdraw from this contract within 14 days without giving reasons.
The cancellation period is 14 days from the day on which you or a third party named by you, who is not the carrier, has taken possession of the goods.

In order to exercise your right of withdrawal, you must inform us, Nominos Horse, Lärchenweg 24, 40699 Erkrath by means of a clear statement in writing by: letter or e-mail about your decision to withdraw from this contract.
To maintain the cancellation period, it is sufficient that you send us the notification of the exercise of the right of withdrawal before the expiry of the withdrawal period.
Consequences of the cancellation
If you withdraw from this contract, we shall reimburse you for all payments we have received from you, including the delivery costs, without delay and at the latest within 14 days from the date on which we received the notification of your cancellation of this contract. For this repayment, we use the same means of payment that you used in the original transaction, unless otherwise agreed with you; In no case will you be charged for this repayment fees. We can refuse the refund until we get the goods back.

You must return the goods to us immediately and in any event not later than 14 days from the date on which you inform us of the cancellation of this contract. The deadline is met if you send the goods before the expiry of the period of 14 days and prove this. You bear the cost of returning the goods. You only have to pay for a possible loss in value of the goods, if this loss of value is due to a handling that is not necessary for the examination of the nature, characteristics and functioning of the goods.